» Earn up to 3.0 CEUs!

Your facility is already committed to delivering exceptional care; now is the time to showcase that dedication on a national stage. This interactive session will guide you through the Bronze Quality Award application process, helping turn your hard work into the recognition your team deserves.

More than a step toward an award, this program is an opportunity to strengthen your practices, elevate performance, and reinforce your commitment to long-term quality care for every resident.

👉 Join us this September and take the next step in making your excellence official.

 Bronze Quality Award Brochure »  Bronze Registration Form »  

September 30, 2025  |  9 am – 12:30 pm

THE ORGANIZATIONAL PROFILE

Providers describe their key organizational characteristics, operating environment, and relationships with residents, customers, stakeholders, suppliers, and partners.

TOPICS INCLUDE:

  • Mission / Vision
  • Regulatory Requirements
  • Key Organizational Performance Measures
  • Core Competencies
  • Workforce Profile
  • Organizational Relationships

THE ORGANIZATIONAL SITUATION

TOPICS INCLUDE:

  • Competitive Position
  • Competitiveness Changes
  • Comparative Data
  • Strategic Challenges & Advantages
  • Q & A

PERFORMANCE IMPROVEMENT SYSTEM

TOPICS INCLUDE:

  • Key Elements of Performance Improvement System
  • Health Care Results
  • Trend Tracker
  • Q & A

 


If you have any questions or in need of assistance, please reach out to Joanne O’Connor at joconnor@nyshfa.org or call her at 518-462-4800, Ext. 23