Advance Directives

Caring Connections Advance Directives Forms Library

Source: Caring Connections, a program of the National Hospice and Palliative Care Organization

Description:

Caring Connections is a program of the National Hospice and Palliative Care Organization. As a public service, Care Connections provides free online access to advance health care planning information and forms for New York and the other forty-nine states.


New York Health Proxy Form

Source: New York Department of Health

Description:

This online resource page provides background on your advance directives options in New York, as well as links that open downloadable and printable versions of the New York Health Care Proxy form in English, Spanish, Chinese, and Russian.

Advocacy

Long Term Care Ombudsman

Source: New York State Office of Long Term Care Ombudsman

Description:

The Office of the Long Term Care Ombudman serves to protect the the health, safety, and rights of persons receiving care in nursing facilities and other senior care facilities. The program functions in large part through the work of trained volunteers who work to educate and empower residents of care facilities and to investigate and help resolve complaints when they arise. There is a network of local Ombudman offices throughout New York State. To locate the office in your local Ombudsman office, visit the program’s website or call the Senior Citizens Help Line, 800-342-9871

Alzheimer's Disease

Alzheimer’s Resource List

Source: New York State Office for the Aging

Description:

This list includes regional and local resources on Alzheimer’s, including Alzheimer’s Disease Assistance Centers, Alzheimer’s Disease Community Service Programs, websites for people with Alzheimer’s Disease and their families.

Consumer Protection

Consumer Protection Hotline

Source: New York State Office of the Attorney General
Phone: 1-800-771-7755

Description:

This is a good number to start with if you feel you have been the target of a consumer scam or fraud.


Senior Financial Protection Plan

Source: New York State Office of the Attorney General

Description:

This is a short, easy-to-understand set of guidelines seniors can print out and use to protect themselves against scams and other forms of consumer fraud.

Financial Questions

Financial Assistance Support through NYSPLTC

Source: New York State Partnership for Long-Term Care

Description:

This program helps New York residents prepare financially for the possibility that they will need home care, assisted living support, or care in a nursing home at some point in the future. The program provides financial support for purchase of long-term care insurance as well as certain protection of assets in the event care becomes needed.


HIICAP Hotline

Source: Health Insurance Information Counseling and Assistance Program
Phone: 1-800-701-0501
Phone TDD/TTY:

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In New York, our program is Health Insurance Information Counseling and Assistance Program, or HIICAP. HIICAP serves older New Yorkers through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Information & Referral

Directory of Local Offices for the Aging

Source: New York State Office for the Aging

Description:

This is your gateway for accessing local programs and services for older adults and caregivers. Each local office listing includes address, phone numbers, and link to the local office website. You may also obtain contact information for your local office on aging by calling the Senior Citizens Help Line, 800-342-9871.


New York Senior Citizen’s Resource Guide

Source: New York State Office for the Aging

Description:

Online listing for programs and resources for older adults in New York State. This is a good source for contact information for local offices and organizations serving seniors.

Insurance Questions

HIICAP Hotline

Source: Health Insurance Information Counseling and Assistance Program
Phone: 1-800-701-0501
Phone TDD/TTY:

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In New York, our program is Health Insurance Information Counseling and Assistance Program, or HIICAP. HIICAP serves older New Yorkers through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Legal Issues

Caring Connections Advance Directives Forms Library

Source: Caring Connections, a program of the National Hospice and Palliative Care Organization

Description:

Caring Connections is a program of the National Hospice and Palliative Care Organization. As a public service, Care Connections provides free online access to advance health care planning information and forms for New York and the other forty-nine states.


Consumer Protection Hotline

Source: New York State Office of the Attorney General
Phone: 1-800-771-7755

Description:

This is a good number to start with if you feel you have been the target of a consumer scam or fraud.


New York Health Proxy Form

Source: New York Department of Health

Description:

This online resource page provides background on your advance directives options in New York, as well as links that open downloadable and printable versions of the New York Health Care Proxy form in English, Spanish, Chinese, and Russian.


Senior Financial Protection Plan

Source: New York State Office of the Attorney General

Description:

This is a short, easy-to-understand set of guidelines seniors can print out and use to protect themselves against scams and other forms of consumer fraud.

Long Term Care

Financial Assistance Support through NYSPLTC

Source: New York State Partnership for Long-Term Care

Description:

This program helps New York residents prepare financially for the possibility that they will need home care, assisted living support, or care in a nursing home at some point in the future. The program provides financial support for purchase of long-term care insurance as well as certain protection of assets in the event care becomes needed.


Long Term Care Ombudsman

Source: New York State Office of Long Term Care Ombudsman

Description:

The Office of the Long Term Care Ombudman serves to protect the the health, safety, and rights of persons receiving care in nursing facilities and other senior care facilities. The program functions in large part through the work of trained volunteers who work to educate and empower residents of care facilities and to investigate and help resolve complaints when they arise. There is a network of local Ombudman offices throughout New York State. To locate the office in your local Ombudsman office, visit the program’s website or call the Senior Citizens Help Line, 800-342-9871

Medicaid

HIICAP Hotline

Source: Health Insurance Information Counseling and Assistance Program
Phone: 1-800-701-0501
Phone TDD/TTY:

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In New York, our program is Health Insurance Information Counseling and Assistance Program, or HIICAP. HIICAP serves older New Yorkers through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.


New York State Medicaid Website

Source: New York State Department of Health

Description:

This is the Department of Health’s online information source for questions about Medicaid if you live in New York State. The page covers eligibility requirements, how to apply, what health services are covered, and what co-payments are required, and many other questions regarding Medicaid in New York State.

Medicare

HIICAP Hotline

Source: Health Insurance Information Counseling and Assistance Program
Phone: 1-800-701-0501
Phone TDD/TTY:

Description:

Every state has a SHIP (State Health Insurance Assistance Program). In New York, our program is Health Insurance Information Counseling and Assistance Program, or HIICAP. HIICAP serves older New Yorkers through its local offices. Its mission is to provide education, counseling, and other one-on-one assistance regarding Medicare, Medicaid, managed Care, EPIC (Elderly Pharmaceutical Insurance Coverage), and other health insurance issues and questions.

Nursing Home Checklist

Nursing Home Checklist

Print a copy of the Nursing Home Checklist when you visit each nursing home. This list will be an essential tool in asking questions about resident life, nursing home living spaces, staff, residents’ rooms, hallways, stairs, lounges, bathrooms, menus & food, activities, safety, and care.

  • Use a NEW checklist for each nursing home you visit.
Senior Safety

Fall Prevention Guide and Checklist

Source: New York City Department of Health and Mental Hygiene

Description:

Visit this page for information and resources for New Yorkers on preventing falls.

Your Rights

Long Term Care Ombudsman

Source: New York State Office of Long Term Care Ombudsman

Description:

The Office of the Long Term Care Ombudman serves to protect the the health, safety, and rights of persons receiving care in nursing facilities and other senior care facilities. The program functions in large part through the work of trained volunteers who work to educate and empower residents of care facilities and to investigate and help resolve complaints when they arise. There is a network of local Ombudman offices throughout New York State. To locate the office in your local Ombudsman office, visit the program’s website or call the Senior Citizens Help Line, 800-342-9871