Recruitment and retention of direct care workers is a top concern for skilled nursing and assisted living providers nationally. An increased demand for services due to an aging population and a declining supply of individuals seeking and maintaining careers in this profession are factors responsible for a looming workforce crisis. It will take a significant effort to attract, recruit and retain skilled workers.
NYSHFA | NYSCAL is dedicated to supporting members in their efforts to attract, recruit and retain skilled caregivers and quality staff. Included below are workforce development tools and resources designed to assist our members in those efforts.

Payroll Based Journal

It is now required for nursing centers to submit staffing data electronically to the Centers for Medicare & Medicaid Services (CMS).  To help navigate the complexities of Payroll Based Journal (PBJ) Mandatory Reporting, NYSHFA members can access a range of resources that provide in-depth explanation of the requirements here.

AHCA/NCAL Workforce Resource Guide

The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) provide members guidance and resources to address the caregiver shortage and other workforce challenges.

Workforce Resource Guide (AHCA/NCAL)

Tracking and Benchmarking Data

NYSHFA | NYSCAL encourages members to submit their staffing data through LTC Trend Tracker, a free web-based data tool, to track organizational and peer progress pertaining to turnover and retention metrics.

Long Term Care Leadership Institute

The LTC Leadership Institute is a state-of-the-art leadership continuing education program for professionals in management positions in skilled nursing and assisted living facilities.

The goals of the LTC Leadership Institute is to improve quality care by preparing leaders and potential leaders to meet new job requirements in a changing healthcare environment, and to facilitate career advancement in areas of shortages.  The skills developed and learned in the Leadership Institute have enabled participants to advance in their career and to transfer these skills to the other staff at their facilities.

Programs offered by the LTC Leadership Institute