The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.

Why Should My Organization Apply?

Performance Improvement

The Program provides a proven framework that organizations can use to make improvements in any clinical, quality or other operational outcome areas. 90 percent of applicants identify performance improvement as a main reason in applying for an award.

Superior Outcomes

Research shows that Silver and Gold recipients have superior performance in key quality outcome areas such as 30-day hospital readmission, off-label use of antipsychotics, Five-Star ratings, occupancy rate, and operating margin.

Regulatory Demands

The Program criteria prepares providers for regulatory demands such as CMS’ Quality Assurance/Performance Improvement (QAPI) requirements and the Medicare and Medicaid Requirements of Participation (RoP).

Team Engagement

Bring your team together for one common goal. The application process serves as a team-building activity to engage staff across all levels of your organization.

Esteemed Recognition

The AHCA/NCAL National Quality Award provides national, external validation of high quality care and services – the perfect information to share with your consumers, stakeholders and referral partners.

Member centers may apply for three progressive levels of awards: Bronze—Commitment to QualitySilver—Achievement in Quality, or Gold—Excellence in Quality.  Each level has its own distinct rigors and requirements for quality and performance excel​lence.​​


Discover which facilities through New York state have been recognized for their commitment to quality and information on how to apply for awards and deadlines to do so.