Program Details:
Registration Deadline: August 3, 2026
Member Rate: $1,450 | Non-Member Rate: $1,650
Format: 4 virtual sessions (attendance required for all)
Eligibility: Other personnel, such as LPNs, may participate in the course as a supplement to the instructor
Participants Must: Attend all 4 sessions and develop a curriculum to be presented at the final session
Key Objectives:
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Participants will be required to develop a curriculum for a training session and present their training program at the final session
- All participants of the program will receive copies of the various training programs developed by their classmates to tailor and use within their own facilities for staff education
August 19, 20269:00 am — 12:30 pm
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August 20, 20269:00 am — 12:30 pm
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September 23, 20269:00 am — 1:00 pm
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September 24, 20269:00 am — 1:00 pm
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Program Instructors
» LISA M. VOLK, RN, BPS, LNHA
Executive Director, Foundation for Quality Care
Lisa is an RN with 40 years of experience in long-term care settings across both the proprietary and not-for-profit sectors. She has held roles as a nurse educator, director of nursing, administrator, and executive director. With a strong operational background, Ms. Volk understands the link between the nurse educator’s role and the facility’s success.
» TARRAH A. QUINLAN, RN, BSN
Sr. Director, Member Operations, Regulatory & Quality
Tarrah is an RN with over 20 years of experience in multiple healthcare settings, specializing in long-term care. She is an expert in regulatory compliance, with experience as a nursing home surveyor and, most recently, serving as the Director of the Bureau of Quality Assurance and Surveillance at the NYSDOH. In her role as Director, she oversaw the NYSDOH Nurse Aide Training Program.
Questions? Don’t hesitate to get in touch with Nancy Knapp at nknapp@nyshfa.org with any questions or to submit your registration form.
Check back for more information on programs offered by the Foundation for Quality Care’s Leadership Institute, a non-profit educational and research affiliate of NYSHFA/NYSCAL.
