Program Details:
Registration Deadline: january 2 • 2026
Member Rate: $1,450 | Non-Member Rate: $1,650
Format: 6 virtual sessions (attendance required for all)
Eligibility: Applicants must be RNs employed in a skilled nursing facility.
Program Overview:
This interactive program provides practical strategies in value-based leadership, resource management, communication, and regulatory compliance—helping you strengthen staff engagement and deliver high-quality care.
Key Objective:
- Strengthen core nurse-leader competencies
- Understand nursing standards of care and practice in SNFs
- Navigate federal and New York State regulations and survey processes
- Lead effective QAPI initiatives
- Apply PDPM fundamentals in daily operations
- Address HR, risk management, and emergency preparedness
- Enhance communication and coaching skills
January 6, 2026
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January 13, 2026
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January 20, 2026
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January 27, 2026
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February 3, 2026
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February 10, 2026
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Program Instructors

» LISA M. VOLK, RN, BPS, LNHA
Executive Director, Foundation for Quality Care
Lisa is an RN with 40 years of experience in the long-term care setting in both the proprietary and not-for-profit sectors. She has held roles as a nurse educator, director of nursing, administrator, and executive director. With a strong operational background, Ms. Volk understands the link between the nurse educator’s role and the facility’s success.
» TARRAH A. QUINLAN, RN, BSN
Director, Education Program Development & Member Operations
Tarrah is an RN with over 20 years of experience in multiple healthcare settings, specializing in long-term care. She is an expert in regulatory compliance, with experience as a nursing home surveyor and, most recently, serving as the Director of the Bureau of Quality Assurance and Surveillance at the NYSDOH. In her role as Director, she oversaw the NYSDOH Nurse Aide Training Program.
Questions? Don’t hesitate to get in touch with Nancy Knapp at nknapp@nyshfa.org with any questions or to submit your registration form.
Check back for more information on programs offered by the Foundation for Quality Care’s Leadership Institute, a non-profit educational and research affiliate of NYSHFA/NYSCAL.






