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Quality Improvement

Improving Quality of Care for Your Residents

NYSHFA is committed to assisting skilled nursing throughout New York State in continuing to improve the quality of care provided to its residents. Through educational programming, valuable resources, and groundbreaking tools that raise the bar for resident satisfaction, we strive to help our member facilities continually improve the quality of the services they offer.

Quality Improvement

AHCA / NCAL National Quality Awards

The AHCA/NCAL National Quality Award Program provides a pathway for providers of long-term and post-acute care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program.

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Quality Rating System

The Five-Star Quality Rating System is used to help consumers select and compare skilled nursing care centers. The rating system uses information from health care surveys (both standard and complaint), quality measures, and staffing.

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 QAPI

The Quality Assurance (QA) & Performance Improvement (PI) brings together quality assurance and performance improvement to help skilled nursing facilities deliver stronger care and better outcomes. More than a requirement, it’s a framework for building a culture of continuous improvement make it part of yours.

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IPRO QIN-QIO

The IPRO Quality Innovation Network-Quality Improvement Organization is a trusted collaboration focused on improving care for Medicare beneficiaries. Backed by decades of experience, IPRO and its partners work closely with providers to support high-quality, person-centered care through innovative tools, data insights, and meaningful partnerships.

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events
& education

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The Annual Conference & Expo

$100 SAVINGS ENDS APRIL 10

June 3-4  |  Albany • NY  |  11 CEUs

Where NY Long-Term Care Leaders Connect

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